Data & Privacy Notice

Introduction

When you submit a form on fenders.yokohama (quote request, supplier registration or contact form), we store the information you provide in order to:

• respond to your inquiry, and
• share your RFQ details with selected suppliers so they can prepare technical and commercial offers.

What We Collect

We collect information that you voluntarily provide when using our platform:

• Quote Requests: Company name, contact person, email, phone, project details, technical specifications, delivery requirements
• Supplier Registrations: Company information, contact details, product capabilities, certifications, geographic coverage
• Contact Forms: Name, email, message content

How We Use Your Data

• Processing Requests: We use your information to match your requirements with suitable suppliers and facilitate quote generation.
• Sharing with Suppliers: Your RFQ details are shared only with verified suppliers who match your project requirements.
• Communication: We may contact you regarding your request, platform updates, or relevant industry information.

Data Sharing & Third Parties

We do not sell your personal data as a standalone product. We share your information only:

• With verified suppliers to prepare quotes for your specific request
• With service providers who help us operate the platform (email services, database hosting)
• When required by law or to protect our legal rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing

If you want your data to be removed from our systems, please contact us at privacy@fenders.yokohama and we will process your request within a reasonable timeframe.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. RFQ data is typically retained for 24 months, after which it may be archived or deleted.

Cookies & Analytics

We use Google Analytics to understand how visitors interact with our platform. This helps us improve user experience and optimize our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Changes to This Policy

We may update this privacy notice from time to time. We will notify users of significant changes by posting a notice on our platform or sending an email to registered users. Continued use of our services after such modifications constitutes acceptance of the updated policy.